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| Product | Full-time
About MoEngage:
MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.
MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution.
For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.
MoEngage was named a Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave™ 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.
About the Role:
This isn’t an "incremental feature" PM role. The focus is on identifying "Next Big Opportunities" and turning them into reality. You’ll also play an important part in our AI Labs - a high-velocity, central team acting as the "special ops" for product innovation.
If you’ve previously worked in Product Strategy or Chief of Staff - Product positions, you will relate to this role.
Roels & Responsibilities:
- Launch AI Agents: Lead the charge in our AI Labs to build and deploy autonomous AI Agents directly on the MoEngage platform
- 0 to 1 Exploration: Identify and evaluate product opportunities. You’ll build MVPs, run lean experiments, and pivot fast to validate (or kill) hypotheses
- Be our AI Builder: Act as the internal "AI Architect"- creating and maintaining the AI tools and custom agents that help our internal PM teams work 10x faster
- Strategic Intelligence: Unearth insights that the rest of the market misses. You’ll analyze market trends, competitor moves, M&A landscapes, and "Voice of Customer" data to shape our product strategy
- Horizontal Product initiatives: Own crucial products and initiatives that cross-cut across the entire platform
- Product Ops & Cross-functional Sync: Own Product Operations and lead high-stakes projects with Product Marketing, the CEO’s Office, and Sales to ensure our strategy actually lands in the market
- 5+ Years in PM: You’ve been in the trenches at a tech company (bonus points for B2B SaaS) and know what it takes to ship
- AI Native: This is non-negotiable. You have shipped AI products and are a power user of AI Coding Agents, Workflow Automation (Make/Zapier), and No-Code builders
- Data-Obsessed: You don't guess; you query. You can pull insights from messy data sources to tell a compelling story
- High Bias to Action: You’d rather ship a "good" version today than a "perfect" version in a month. You figure things out and get them done
- Master Communicator: You can work with Engg and Business teams with equal ease
- Extreme Ownership: You treat your products like it's your own company. You don't wait for permission to fix something that's broken
At MoEngage, we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate, we create the most value – for our clients, our employees, and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.
Employment at MoEngage is based solely on professional competence, skills, and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including pregnancy), religion and beliefs, or any other status protected by law.
It is our policy to comply with all applicable national, state, and local laws related to non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions, authentic selves, and talents to work, collaborating to drive progress and solve meaningful challenges.
Why Join Us!
At MoEngage, we are passionate about our team and technology - see below to know more about us.
We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.
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