Senior Partnership Manager

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia | Channel & Partner | Full-time

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MoEngage is an insights-led customer engagement platform, trusted by 1,200+ global consumer brands. As a Great Place to Work Company we are a young, fast-paced and intelligent customer engagement platform that fosters a culture of innovation, ownership, freedom, and fun while building future-ready technology products. Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms, MoEngage technology analyzes billions of data points generated by customers and their devices in order to predict their behavior and engage them at every touchpoint throughout their lifecycle with personalized communication.

In just eight years since our inception, we have worked with leading Fortune 500 brands such as Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee along with internet-first brands such as Flipkart, Ola, OYO, Bigbasket, and Sharechat, with a global presence that encompasses 35 countries. We currently have offices in San Francisco, Boston, London, Dubai, Ho Chi Minh city, Bangkok, Kuala Lumpur, Singapore, Sydney, Vietnam, Berlin, Jakarta, and Bengaluru.

The care we give to our customers is quite high! Our achievement of top service and support ratings in Gartner's Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports is a testament to that. Another commendable quality is our people-centric culture, as we have recently been included in Battery Ventures' top 25 private cloud computing companies. As recognized by the DivHERsity Awards, we are one of the top 20 diversity companies in the world, while the Economics Times names us as one of the Top Organizations for Women.

Will you be able to thrive in a fast-paced environment where innovation, speed, and customer-centric thinking are the norm? Is it your passion to uncover opportunities others are unaware of and to champion them? Do you crave ownership and a chance to be a part of something that matters? If so, this may be a worthwhile opportunity for you!

 

MoEngage is hiring a Sr. Partnership Manager who will be responsible for developing and managing all aspects of the Partner Program in the APJ region. This individual will lead the Recruitment, Onboarding, Management and GTM execution with partners to achieve Pipeline quotas.

 

Responsibilities

  • Develop and execute Partnership business plans to deliver on pipeline targets across APJ,
  • Manage a set of key Referral, Resell, Agency and Technology partners to meet regional pipeline targets
  • Work closely with our regional Sales Leadership to align partner activities with broader regional GTM programs
  • Recruit and Onboard new partners to strengthen the current partner ecosystem.  
  • Ensure enablement and certification of partners
  • Collaborate with regional marketing teams to develop and execute various marketing campaigns
  • Collaborate with internal teams and other marketing teammates to align internal goals with new and existing partner relationships
  • Forecast, measure, and report results of various projects with partners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnerships.
  • Sustain & scale up ongoing relationships with current partners and offer new ways to grow the partnership.
  • Lead the strategy development and execution of territory plans within the region

 

Requirements (Skills, Knowledge, Abilities)

  • 8+ years of experience in technology channel sales or business development
  • 2-3 years in direct sales
  • Deep understanding of partner sales process and ability to work with cross functional team to progress leads
  • Leadership in preparing for and executing meetings with channel partners and customers
  • Familiarity with Martech SaaS solutions will be a definite advantage
  • Demonstrate strong written and oral communication skills
  • Ability to travel within the region
  • Verbal and written ability in additional local / regional languages will be a plus

 

Why Join Us!

At MoEngage, we are passionate about our team and technology - see below to know more about us.

Life@MoEngage

Tech@MoEngage

Scale @MoEngage

We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.