L&OD Manager

Bengaluru, Karnataka, India | HR | Full-time | COVID-19 remote

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About MoEngage

MoEngage is a young, fast-paced workplace that fosters a culture of innovation, ownership, freedom, and fun while building tech products of the future. Our teams are comprised of self-driven, passionate, smart individuals from top-tier institutes who are young achievers. 

Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms, MoEngage technology analyses billions of data points generated by customers and their devices, to predict customer behaviour and build marketing campaigns that proactively engage users.

In just six years since inception, MoEngage is working with leading brands across e-commerce, entertainment, travel, publishing and banking domains among others. With a global presence spanning 35 countries, MoEngage has offices in San Francisco,Singapore,Vietnam, Berlin, Jakarta, and Bengaluru.

We have been recognized as one of the 25 Highest Rated Private Cloud Computing Companies To Work For in a list released by Battery Ventures, a global investment firm based on the employee feedback on Glassdoor where employees reported the highest levels of satisfaction at work during the first six months of the pandemic.

Our inclusion on this list highlights our ability to lead during a crisis and is a huge testimony to the people-driven culture we have.

Can you thrive and excel in a fast-paced ecosystem where innovation, speed and user centric product thinking are the norms? Do you enjoy discovering opportunities others do not even know exist and are geared to champion them? Are you driven by ownership and a chance to make an impact? If so, this opportunity may be for you!

 

Role : L&OD Manager

The Manager – L&D will be responsible for developing and implementing an organization wide Learning & Development strategy that facilitates and drives individual development and capacity building in line with organizational requirements. The position will involve collaborating effectively with people at all job levels and interacting with a diverse group of individuals and personalities to ensure the achievement of individual, functional and organizational goals.

 

Responsibilities:

  • Create and execute learning strategies and programs
  • Conducting Training Needs Analysis using both structured and informal methods to capture requirements across
  • identifying current and future developmental needs at the individual level, and capacity building requirements at the org level;
  • Conceptualizing innovative and flexible methods to address the developmental and capacity building needs identified, including identification of external training programs and conferences, the design and delivery of in-house training sessions, enrolment in online learning programs, mentoring, self-learning, and other methods as appropriate
  • Organizing and anchoring the New Hire Orientation programme to enable easy settling-in and acculturalization of new joiners;
  • Refining existing systems and processes, and setting up new processes as required, including:
  • creating and updating the Training Calendar; tracking training attendance; capturing feedback on training programs as well as conferences and workshops attended.
  • Tracking L&D related data and generating regular MIS reports as required; • Maintaining a keen understanding of learning & development trends, developments and best practices
  • Evaluate individual and organizational development needs
  • Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)
  • Design and deliver courses, workshops and other trainings
  • Assess the success of training & development plans and help employees make the most of learning opportunities
  • Help managers develop their team members through career pathing
  • Track budgets and negotiate contracts
  • Oversee training and L&D programs across the global organization

 

Requirements

  • Proven experience  of 10 years as an L&D Manager, Training Manager or similar
  • Current knowledge of effective learning and development methods
  • Familiarity with e-learning platforms and practices
  • Experience in project management and budgeting
  • Proficient in MS Office and Learning Management Systems (LMS)
  • Excellent communication and negotiation skills; sharp business acumen
  • Ability to build rapport with employees and vendors
  • Graduate /MBA in Human Resources, or a related field
  • High quality written and verbal communication skills, strong listening skills;
  • Demonstrated success in implementing innovative training techniques and learning technologies, in multiple areas including managerial and leadership development areas;
  • Experience in conducting organizational, program level, and individual needs analysis to identify learning and development needs; experience in running targeted development programs;
  • Good knowledge of the training/learning related offerings available in the market, including relevant training organizations and service providers;