Technical Solutions Engineer (Pre-sales)- US Shift

Bengaluru, Karnataka, India | Sales | Full-time | COVID-19 remote

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About MoEngage

MoEngage Inc. is a fast-paced startup that’s helping companies run smart marketing efforts in their effort to reach the customer. We are a leading Marketing Technology Stack provider that is helping brands redefine their customer engagement in the mobile era. Brands use MoEngage to drive long-term, personalised and context-based engagement across channels to help achieve increased customer retention as well as customer LTV. 

In just seven years since inception, MoEngage is working with leading brands across e-commerce, entertainment, travel, publishing and banking domains among others. With a global presence spanning 35 countries, MoEngage has offices in San Francisco, Singapore, Berlin, Jakarta, and Bengaluru.

We have been recognized as one of the 25 Highest Rated Private Cloud Computing Companies To Work For in a list released by Battery Ventures, a global investment firm based on the employee feedback on Glassdoor where employees reported the highest levels of satisfaction at work during the first six months of the pandemic.

Our inclusion on this list highlights our ability to lead during a crisis and is a huge testimony to the people-driven culture we have.

Today, MoEngage is an industry pioneer in the space and engages more than 450M devices. This includes approximately 65B events tracked per month, 45B+ messages sent, to millions of users across the globe.

MoEngage is in search of an exceptionally talented sales prospecting candidate to sell and deliver products in line with the roadmap.

Culture powers any company. If you join the team at MoEngage, you’ll experience these core values.

  • Be Data Driven
  • Be Open and Transparent
  • Drive Ownership
  • Have Fun
  • Freedom to Execute
  • Think Customer First

Requirements

  • Obsessed with solving customer problems.
  • Passionate commitment to proactively closing sales deals by creating a powerful value proposition through technology
  • Experience/exposure in digital marketing automation platforms preferred
  • 5+ years of experience in coding/scripting/automation (Mobile App Development, Mobile SDKs, Shell scripting, REST APIs)
  • A firm understanding of enterprise integration methodologies, best practices and API/SDK architecture and the unique opportunities omni-channel (Mobile, Web, SMS/MMS, Email, Social, Lifecycle) engagement bring
  • Superior organisational skills working with multiple projects and can switch context quickly throughout the day with various competing demands

Responsibilities

  • Understands and qualifies customer goals and effectively articulate MoEngage's ability to bring value to customers
  • Ability to handhold customers through mobile SDK integrations
  • Experience in scripting for data generation and data loading to maintain test/demo environments
  • Setup common, upcoming and unique use cases to showcase value proposition via backend integration and frontend configuration
  • Drive to architect solutions to bridge product gaps with customer ask that become minimal viable product and eventually lead to product enhancements
  • Distil and advocate customer interests, needs and product feedback to Product Management, Engineering, Marketing and Sales
  • Influence the improvement of Sales Engineering processes and practices
  • Continuously learn and update skills and keep aware of industry trends in the MarTech space