Director of Product Management - Data & Integrations

Bengaluru, Karnataka, India | Product | Full-time | COVID-19 remote

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 MoEngage is an insights-led customer engagement platform, trusted by 1,200+ global consumer brands. As a Great Place to Work Company we are a young, fast-paced and intelligent customer engagement platform that fosters a culture of innovation, ownership, freedom, and fun while building future-ready technology products. Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms, MoEngage technology analyzes billions of data points generated by customers and their devices in order to predict their behavior and engage them at every touchpoint throughout their lifecycle with personalized communication.

 In just eight years since our inception, we have worked with leading Fortune 500 brands such as Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee along with internet-first brands such as Flipkart, Ola, OYO, Bigbasket, and Sharechat, with a global presence that encompasses 35 countries. We currently have offices in San Francisco, Boston, London, Dubai, Ho Chi Minh city, Bangkok, Kuala Lumpur, Singapore, Sydney, Vietnam, Berlin, Jakarta, and Bengaluru.

 The care we give to our customers is quite high! Our achievement of top service and support ratings in Gartner's Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports is a testament to that. Another commendable quality is our people-centric culture, as we have recently been included in Battery Ventures' top 25 private cloud computing companies. As recognized by the DivHERsity Awards, we are one of the top 20 diversity companies in the world, while the Economics Times names us as one of the Top Organizations for Women.

 Will you be able to thrive in a fast-paced environment where innovation, speed, and customer-centric thinking are the norm? Is it your passion to uncover opportunities others are unaware of and to champion them? Do you crave ownership and a chance to be a part of something that matters? If so, this may be a worthwhile opportunity for you!

 

What will you be doing?

As a Director of Product - Data, you will own the strategy and vision for the Data Charter @ MoEngage and pursue some of the most exciting opportunities. You will develop a hypothesis, conduct user research, and experiments to inform your product design and strategies. You will establish your product viewpoints and share them with senior leaders, partners, and customers. You will be reporting to the VP of Product. 

 

Charter you would be responsible for

  • Managing entire Data charter at MoEngage ; Data is backbone for MoEngage where charter would include functions like Capture, Ingest, Clean, Match, Store,Enrich, Aggregate, Transform, Share data; 
  • Managing charter around Integrations with Partner solutions and move us towards an app marketplace direction
  • Managing Data Science and ML based offerings from MoEngage

 

What will you be doing

  • Synthesize and derive product strategy and vision from interactions with customers, business stakeholders, legal and policy teams, competitive insights and market trends; build and manage an actionable product roadmap for Data @ MoEngage
  • Create business cases outlining projected impact for each initiative to be prioritized on the roadmap. Bring value addition by thinking big, continuously pitching new product ideas and championing them to execution ; Work with the Product Leadership to prioritize problems or themes to reach the outcomes 
  • Define and own the business metrics and OKRs for our products , Launch products and features that solve customer problems and help them achieve outcomes
  • Collaborate with engineering, sales, product, customer success and support, and design teams to ensure alignment on roadmap and prioritization, and product delivery, sales and adoption
  • Manage the entire product line’s life cycle from strategic planning to Go-to-market activities. Provide initiative rollout status & monitor impact of each initiative launched
  • Build a world-class team of Product managers by mentoring team members for success in the PM role, reviewing their work, and evaluating employee performance

 

Skills & Requirements

  • 8+ years in software product management with a consistent record of timely and quality delivery of software products, 3+ years of direct people management experience;
  • Experience of 2 or more years in one or more of the following is a plus:  Data Platforms for B2B or B2C softwares along with setting Integration or app marketplace strategy.
  • Knack to fall in love with a problem than the solution, Product thinking with understanding of both qualitative and quantitative measures to make decision
  • Knowledge in developing elegant and simple feature functionalities which deliver the world-class user experience
  • Experience leading product teams establishing product roadmaps and ensuring teams deliver on key achievements; 
  • High bias for action with demonstrable history of identifying and resolving cross-project interdependencies 
  • Ability to juggle several initiatives and shift priorities as needed
  • Exceptional communication skills (verbal and written communication) with a knack for storytelling backed by data based insights

 

At MoEngage, we are passionate about our team and technology - see below to know more about us and technology.

Tech @MoEngage | Scale @MoEngage | Life @MoEngage

We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.