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, , | Customer Success Team | Full-time
MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.
MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution.
For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.
MoEngage was named a Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave™ 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.
Job Summary:
The Implementation Engineer is responsible for designing, developing, and maintaining the front-end and back-end components of integrations in Professional Services Team. This role requires a versatile skill set to handle various coding languages and work across multiple platforms. The Full Stack Engineer will work closely with the Implementation Managers, project managers, and business stakeholders to deliver high-quality software solutions that meet business needs.
Key Responsibilities:
- Design and develop front-end user interfaces using HTML, CSS, JavaScript, and modern frameworks such as React, Angular, or Vue.js
- Develop and maintain back-end systems, APIs, and databases using languages such as Node.js, Python, Ruby, Java, or PHP
- Collaborate with cross-functional teams to define, design, and ship new features
- Ensure the performance, quality, and responsiveness of applications
- Integrate third-party services, APIs, and data sources into applications
- Write clean, maintainable, and efficient code following best practices and industry standards
- Perform code reviews and provide constructive feedback to team members
- Troubleshoot and debug applications to resolve issues and improve user experience
- Continuously research and implement new technologies to enhance development efficiency and product quality
- Create and maintain technical documentation for software components and systems
- Troubleshoot and resolve technical issues during the implementation processQualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Minimum of 2-5 years of experience as a Full Stack Engineer or in a similar role
- Proficiency in multiple programming languages and frameworks for both front-end and back-end development
- Experience with database management and design, including SQL and NoSQL databases
- Familiarity with version control tools such as Git
- Strong problem-solving skills and ability to work in a fast-paced, dynamic environment
- Excellent verbal and written communication skills to collaborate effectively with team members and stakeholders
- Experience with Agile development methodologies is preferred
- Knowledge of cloud platforms such as AWS, Azure, or Google Cloud is a plus
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