MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.  

MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution.

For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.

MoEngage was named a Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave™ 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.

We are looking for a Revenue Operations Manager to help us further our foundation of excellence by reinforcing revenue strategy with metrics, infrastructure, business processes, and best practices.

You will assist the GTM team to maximize revenue and efficiency through analytics, reporting, data streams and KPIs. You will be the partner of GTM Leaders in forecasting, territory planning & management as well as their business review cadence.

Key Responsibilities

• Create and maintain sales dashboards, reports, and KPIs to provide insights into sales performance and identify areas of improvement.
• Develop and implement sales forecasting methodologies to predict revenue outcomes accurately.
• Ensure the accuracy of the sales pipeline by enforcing consistent data hygiene and standardizing sales processes.
• Monitor and analyze sales trends to identify opportunities for sales growth and improvement.
• Ensure the accuracy of the sales pipeline by enforcing consistent data hygiene and standardizing sales processes.
• Analyze and monitor market trends, customer needs, and competitor activities to identify business opportunities

Requirements

• 3+ years of experience in Sales Operations, Revenue Operations or Business Operations in high-growth SaaS or technology companies.
• Strong understanding of sales processes, sales metrics, and sales analytics.
• Hands-on experience of SFDC administration is a must
• Understanding of key SaaS Sales, Marketing, and CX concepts and how they work in practice (e.g. solution selling)
• Entrepreneurial self-starter who takes real ownership and delivers high-quality, ambitious work, always looking to improve further.
• Ability to forge strong relationships with business partners at all levels of the organization.
• Ability to translate GTM needs and complex business problems into actionable requirements and project milestones.

Why Join Us!

At MoEngage, we are passionate about our team and technology - see below to know more about us.

Life@MoEngage

Tech@MoEngage

Scale @MoEngage

We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.