MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.  

MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution.

For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.

MoEngage was named a Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave™ 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.

About Smart Trigger and Flows Team

The Campaign Automation team a.k.a ST and Flows team is one of the core teams for Campaign at MoEngage and is responsible for building a system capable of processing billions of events (50 billion) for multiple campaigns. As part of this team, you would develop a high-performance, scalable and reliable solution to process and analyze real-time events.

Here are some of the challenging projects we are working on

• Scaling our current 50 billion event processing to 3x with improved monitoring and auto-healing systems in place.

• Looking at scaling out microservices based on tech and product challenges we face at scale along with exploring db’s like Scylla to support millions of writes and reads.

• Improving SLA’s from 99% to 99.99% to make sure we are a world-class product in the Customer Engagement space.

As part of the Engineering team at MoEngage, here are some things you can expect:

• Take ownership and be responsible for what you build - no micromanagement

• Work with A players (some of the best talent in the country) and expedite your learning curve and career growth

• Make in India and build for the world at the scale of 1.2 Billion monthly active users, which no other internet company in the country has seen.

• Learn together from different teams on how they scale to millions of users and billions of messages. 

• Explore the latest in topics like Data Pipeline, MongoDB,Kafka, Spark, Flink and share with the team and more importantly have fun while you work on scaling MoEngage. 

Skill Requirements 

• Bachelors / Master's Degree with minimum 10+ years of overall professional experience and minimum 3+ years' experience in managing/leading software development teams.

• Proven experience in handling large infrastructure and distributed systems

• Proven experience with at least one of the cloud computing infrastructures - GCP / Azure / AWS

• Hands-on in Java technologies and frameworks

• Familiarity with ElasticSearch, and MongoDB is a plus

• Liaison with Product Management, DevOps, QA and other teams

• Performance management, Sprint management, Roadmap, Hiring, Onboarding, Mentoring, Costing, Documenting

• Awareness of Secure Development process and practices

• Awareness of Information Security concepts and Best Practices

• At MoEngage, we are passionate about our team and technology - see below to know more about us and technology.