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| Sales Enablement & Ops | Full-time | Partially remote
, ,About MoEngage
MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.
MoEngage Analytics arms marketers and product owners with insights into customer behaviour. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution.
For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.
MoEngage was named a Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave™ 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.
To learn more, visit www.moengage.com.
Can you thrive and excel in a fast-paced ecosystem where innovation, speed and user centric product thinking are the norms? Do you enjoy discovering opportunities others do not even know exist and are geared to champion them? Are you driven by ownership and a chance to make an impact? If so, this opportunity may be for you!
Responsibilities
- Map company’s sales process with customer’s buying process to understand and enhance what skills, knowledge, process and tools are required by our reps to increase velocity and conversion rates at each stage in those processes
- Develop and manage the 12-18 month Sales Enablement roadmap
- Establish metrics and objectives for sales enablement and make recommendations for increasing sales productivity.
- Manage the sales enablement content repository and ensure that all information is easily and readily accessible at point of need.
- Create and update playbooks based on seller feedback and shifting market demands.
- Help create a development program for frontline managers to ensure they have the skills, knowledge, processes and tools required to lead their sales teams effectively
- Roll out a comprehensive on-boarding program
- Partner with sales leadership and establish a sales competency and assessment framework to ensure that the needs of salespeople, and their managers, are met.
- Participate in the selection and implementation/deployment of technologies to increase efficiency and effectiveness.
- Support product launches by preparing and enabling the sales reps to understand and communicate the value of our solution.
- Drive the adoption of sales methodologies
- Be an active participant in delivering the Sales Kick-off
Qualifications
- Minimumof 2-3 years of experience in a sales enablement role
- Prior experience in a Sales or Account Management would be a plus
- Excellent listener and communicator. Any changes within the organization, product offerings, or sales content need to be clearly communicated to all sales reps.
- Able to multitask and manage various projects spanning multiple stakeholders
- Excellent presentation skills - able to keep the audience engaged in a virtual environment with a great story telling ability and with good-looking visuals
- Minimum Bachelor’s degree is preferred