Marketing Operations Analyst

Bengaluru | Marketing | Full-time

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Role and responsibilities :

  • Ensuring regular management of the tools. Manage integrations & data flow between tools. Work with the vendors to solve any issues

  • Monitor the functioning of critical martech tools and ensure there are no issues that impact leads, data or reporting

  • Do cross functional projects which are aligned to overall marketing priorities that leverage Martech tools and help marketing/ sales to generate pipeline

  • Automate manual processes enabling a frictionless and fast marketing execution

  • Publish critical marketing reports for marketing team - MIS reports and dashboards

  • Create reports that shows the ROI of marketing investments - Campaign performance reports, Event, Digital spend ROI reports

  • Collaborating with different teams to understand their reporting needs and provide them with relevant data/ reports/ Insights

  • Create/ Manage reports/visualization on tools like Tableau, Hubspot, Salesforce

  • Create / manage marketing data warehouse in Snowflake

  • Analyze reports and data and provide regular insights that come out of data. Provide actionable insights.

  • Take on new projects that are aligned to marketing goals and strategic initiatives

Qualifications :

  • Bachelor’s degree in computer science, Information technology, marketing or a related field

  • 2-3 Years of experience in marketing operations

  • Basic understanding of B2B marketing processes in a SaaS company

  • Prior knowledge of reporting on marketing funnel and understanding of marketing KPIs is a big plus

  • Hands on experience of working on Business Intelligence and data visualization using Tableau

  • Hands on knowledge of SQL is a must, knowledge of any other coding language is a plus. 

  • Knowledge of data ingestion and cloud data warehouses like snowflake is a must

  • Strong communication and analytical skills

  • Experience of working with Hubspot and other martech tools is a plus