MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.
MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution.
For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.
MoEngage was named a Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave™ 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.
**About the Role:**
We are seeking a self-driven, experienced Manager of Professional Services to lead our campaign migration team. The successful candidate will oversee lift and shift campaign projects for our clients, ensuring seamless transitions and optimal performance. This role requires strong project management skills, technical expertise, and the ability to lead a team effectively.
**Key Responsibilities:**
* Lead and manage a team responsible for campaign migration projects
* Act as a delivery manager, overseeing project timelines, resources, and deliverables
* Develop and implement strategies for efficient campaign migration and optimization
* Collaborate with clients to understand their needs and ensure project success
* Provide technical guidance and support to team members
* Monitor project progress and report to stakeholders regularly
* Identify and mitigate potential risks in campaign migration processes
* Stay updated on industry trends and best practices in marketing technology
* Work closely with agencies to ensure timely project delivery
**Requirements:**
* 6+ years of experience in professional services, preferably in marketing technology or campaign management
* Strong project management and leadership skills
* Proven ability to manage multiple projects simultaneously
* Excellent communication and client management skills
* Self-motivated with the ability to work independently and as part of a team
* Willingness to work late evening shifts (2 PM to 10 PM IST)
* Bachelor's degree in Computer Science, Marketing, or a related field
* Experience working with clients in the US, Europe, and LATAM markets
* Demonstrated success in collaborating with agencies to deliver projects on time
**Preferred Qualifications:**
* Experience with marketing automation platforms such as Adobe, Salesforce, or Braze
* Certification in project management (PMP, Prince2, or equivalent) prefered but not mandatory
* Understanding of data privacy regulations and their impact on marketing campaigns
**What We Offer:**
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative work environment with a focus on innovation
* Chance to work with leading brands and cutting-edge marketing technologies
* Exposure to diverse international markets and clients
If you're passionate about marketing technology, have a track record of successful project delivery, and thrive in a global environment, we want to hear from you. Apply now to join our dynamic team and help shape the future of campaign management across international markets!
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