MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.  

MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution.

For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.

MoEngage was named a Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave™ 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.

• Technically leading the team on day-to-day operations and agile project management
• Active and hands-on execution of critical projects alongside the team
• Work with SRE leadership in project planning and architecture designs
• Mentor and guide the SRE team and help them in their career development
• Work with stakeholders including developers and security teams

• 9 - 12 years of Experience on the public cloud platforms, with at least 6 years in AWS.
• Minimum of 6 years of experience on Kubernetes and associated CNCF ecosystem
• Continuous Integration expertise, including test, build and packaging tools, code quality and security analysis tools, artefact and container storage, etc
• Continuous delivery and deployment expertise - GitOps tools, Argo ecosystem, Autoscaling, Traffic Distribution
• Cloud and infrastructure management with automation using Terraform, Ansible, etc.
• Programming expertise in Python and/or Golang
• Observability skillset - expert on setting up and scaling Prometheus or Prometheus-compatible metrics systems.  Log management with ELK or VMLog stacks, familiarity with distributed tracing and APM.
• Data Processing and Distributed Systems Knowledge - Should be familiar with event-driven architecture on the Kafka ecosystem.  Knowledge of Flink, Celery, Mongo and Skilla would be an added advantage
• Knowledge of Cloud cost and cloud security posture
• At least 2 years experience in technically leading a reasonably sized SRE/DevOps team
• Experience in leading projects and stakeholder management