About MoEngage:

MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.

MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution.

For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.

MoEngage was named a Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave™ 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.

Roles and Responsibilities:

• Mapping customer requirements and proposing a Technically viable solution or service from within the company's offering.
• Improving sales effectiveness through domain expertise, product knowledge, requirements gathering and solution design
• Own and maintain the product demonstration set-ups and continuously enhance them in line with the development of the platforms.
• Support sales efforts by building in-depth expertise on solutions
• Maintain knowledge of industry trends with proactive research
• Work closely with members of the sales team in developing newer markets
• Manage the internal CRM with respect to various sales opportunities

> Offer Design

• Coordinate with different stakeholders and internal teams for the required support in creating the solutions offering
• Craft relevant and powerful sales pitches to support the sales team's efforts
• Take an active role in creating a value proposition, product/service positioning and change management challenges associated with any sale
• Work with the technology team to aid the development of the platform roadmap

> Sales Pitch

• Manage the bidding process by responding to RFIs and RFPs
• Own the due-diligence processes being carried out by prospective clients
• Ensure successful execution of proof of concept (POC) projects
• Deliver and support product demonstration for prospects and clients
• Requirements gathering and assessment for new projects working along with the analyst teams
• Coordinate with various internal and external stakeholders leading proposal development

 > Operations Support

• Engage with the sales and operations team in clearly articulating the statement of works (SOWs) for the engagement
• Provide assistance to the delivery team to understand the context of the situation and any other clarifications they may require to deliver the solution

Requirements:

• 2 - 3 years work experience with a top tier analytics consulting firm / enterprise-scale SaaS platforms. 
• Stellar teamwork, interpersonal and collaboration skills with the ability to work in an entrepreneurial fast-paced environment
• Working knowledge of Marketing automation or Analytics platforms
• Excellent marketing domain knowledge understanding, particularly with digital-first platforms 
• Excellent oral communication and impeccable written communication skills
• Prior experience in Business development and or a pre-sales role
• Should be willing to continuously co-ordinate with clients and business development teams spread across the globe as well as teams in India
• Strong project management skills and a research-oriented approach to sales
• Experience of working with Indian customers

At MoEngage, we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate, we create the most value – for our clients, our employees, and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.

Employment at MoEngage is based solely on professional competence, skills, and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including pregnancy), religion and beliefs, or any other status protected by law.

It is our policy to comply with all applicable national, state, and local laws related to non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions, authentic selves, and talents to work, collaborating to drive progress and solve meaningful challenges.

Why Join Us!

At MoEngage, we are passionate about our team and technology - see below to know more about us.
Life@MoEngage
Tech@MoEngage
Scale @MoEngage
We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class team.