See all the jobs at MoEngage Inc here:
| Customer Success Team | Full-time
, ,About MoEngage
MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.
Roles and Responsibilities:
- Onboard closed leads with Integration support
- Be the point of contact for Accounts and be responsible for the growth of the customer
- Advise clients on the most effective ways to use the MoEnagage Platform
- Be a Product Evangelist, consulting the top internet companies on their growth.
Requirement:
- 3+ years of experience with clients or managed accounts, across Technical, Presales, and Technical Account Management
- Understanding of the Mobile Ecosystem & App Marketing. Previous experience in a Success or Support Engineer role for a Saas company is a plus.
- SaaS and B2B experience is a must.
- Ability to understand customer requirements and see how MoEngage can add value in various way.
- Take ownership of the relationship post-sales and grow the customer
- Champion the product and be an evangelist
- Empathy - Needed in any client-facing role, also important for working with other teams.
- Strong written and verbal communication skills
At MoEngage, we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate, we create the most value – for our clients, our employees, and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth.
Employment at MoEngage is based solely on professional competence, skills, and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including pregnancy), religion and beliefs, or any other status protected by law.
It is our policy to comply with all applicable national, state, and local laws related to non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions, authentic selves, and talents to work, collaborating to drive progress and solve meaningful challenges.
Why Join Us!
At MoEngage, we are passionate about our team and technology - see below to know more about us.
Life@MoEngage
Tech@MoEngage
Scale @MoEngage
We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class team.