• Customers’ Choice Vendor with 4.8/5 from 450+ reviews in the Gartner ‘Voice of the Customer’ report for Multi-channel Marketing
• Forrester Wave Strong Performer in its 2023 report on Cross Channel Marketing Hubs
• Great Place to Work® Certification in India and the United States

Requirements

• Obsessed with solving customer problems.
• Passionate commitment to proactively closing sales deals by creating a powerful value proposition that appeals to senior non - technical leaders
• 5+ years of experience in a sales/solutions engineering role, with experience in the B2B SAAS space for enterprise accounts
• A firm understanding of enterprise integration methodologies, best practices and API/SDK architecture and the unique opportunities mobile apps bring
• A firm understanding of the challenges faced by B2C & B2C marketers and should be able to formulate firm strategies to tackle the same
• Superior organisational skills working with multiple customers and can switch context quickly throughout the day with various competing demands

• Technical experience/understanding in any of the following areas: Mobile & web platform, SaaS architecture and ESP architecture
• Good technical knowledge to help clients make appropriate customizations
• Experience running Proof of Concepts with a high conversion rate
• Background in Customer Success, Account Management , project management, or technical pre-sales of digital techniques such as ad platforms and networks, marketing automation etc. is a good to have

Responsibilities

• Understands and qualify customer goals and effectively articulate MoEngage's ability to bring value to customers
• Understands the concept of ‘needs based selling’ and articulates and communicates using that language
• Work in concert with the Account Executives to build and adapt sales strategies and drive towards successful sales into Global companies
• Assist in sales stages such as demonstrations, Proof of Concept presentations (POC), RFP responses & business justification
• Ensure the success of customer POCs through effective management of success criteria, planning and execution
• Distil and advocate customer interests, needs and product feedback to Product Management, Engineering, Marketing and Sales
• Maintaining awareness of internal roadmap and new product features to evangelise with customers and their feedback to MoEngage product management and engineering teams
• Influence the improvement of Sales Engineering processes and practices
• Continuously learn and update skills and keep aware of industry trends in the MarTech space

• Passionate team and cutting-edge technology.
• Competitive compensation.
• Personal & Professional growth
• Dynamic and supportive work environment.
• Flexible work/life balance with generous PTO policy
• Medical, Dental, Vision, Life Insurance, Health Advocacy, Employee Assistance Program