Senior Account Executive

Jakarta, Indonesia | Sales | Full-time

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About MoEngage

 MoEngage is an insights-led customer engagement platform, trusted by 1,200+ global consumer brands. As a Great Place to Work Company we are a young, fast-paced and intelligent customer engagement platform that fosters a culture of innovation, ownership, freedom, and fun while building future-ready technology products. Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms, MoEngage technology analyzes billions of data points generated by customers and their devices in order to predict their behavior and engage them at every touchpoint throughout their lifecycle with personalized communication.

In just eight years since our inception, we have worked with leading Fortune 500 brands such as Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee along with internet-first brands such as Flipkart, Ola, OYO, Bigbasket, and Sharechat, with a global presence that encompasses 35 countries. We currently have offices in San Francisco, Boston, London, Dubai, Ho Chi Minh city, Bangkok, Kuala Lumpur, Singapore, Sydney, Vietnam, Berlin, Jakarta, and Bengaluru.

The care we give to our customers is quite high! Our achievement of top service and support ratings in Gartner's Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports is a testament to that. Another commendable quality is our people-centric culture, as we have recently been included in Battery Ventures' top 25 private cloud computing companies. As recognized by the DivHERsity Awards, we are one of the top 20 diversity companies in the world, while the Economics Times names us as one of the Top Organizations for Women.

Will you be able to thrive in a fast-paced environment where innovation, speed, and customer-centric thinking are the norm? Is it your passion to uncover opportunities others are unaware of and to champion them? Do you crave ownership and a chance to be a part of something that matters? If so, this may be a worthwhile opportunity for you!

As a Senior Account Executive focused primarily on the Banking and Financial sector in Indonesia, you will be responsible for driving strategic business growth and managing key relationships with enterprise clients. Your role will encompass identifying new opportunities, engaging stakeholders, and collaborating across teams to deliver tailored solutions. Key responsibilities include:

 

Roles and Responsibilities:
  • Overall responsibility for the sales numbers from Enterprise Accounts in Indonesia aligning teams (Inside Sales, Marketing, Product) to deliver the numbers
  • Manage end-to-end sales process and provide clear visibility on the pipeline to the leadership team
  • Analyze and identify how MoEngage can eliminate our clients’ engagement and retention challenges. Be a trusted advisor to the key accounts on all things user engagement & retention
  • Build and maintain C-Level relationships in the named Enterprise Accounts
  • Nurture the prospective clients on industry trends and innovative solutions for the key challenges across the ecosystem
  • Evaluate key trends in the mobile marketing eco-system and identify emerging trends to shape the future of MoEngage product
  • Partner with Marketing colleagues on driving cross-functional, cross-channel marketing efforts to meet the growth objectives
 Requirements:
  • 5+ years of proven SaaS sales experience, including Enterprise Sales, and consistent over-achievement of quotas. MarTech experience is a plus.
  • Proven experience to build strong C-level relationships in the region
  • Successful track record of planning and rolling out GTM strategies in the region
  • Well versed with mobile marketing eco-system and the trends in the region
  • Self-starter who works proactively to navigate large organizations and identify potential opportunities
  • Ability to seamlessly collaborate with cross-functional teams, including inside sales, product marketing, growth, customer success and product
  • Outstanding verbal and presentation skills
  • Prior experience in Digital Marketing/Startup Technology companies is a plus.
  • Strong operational and analytical abilities. Metric driven, comfortable in working with data to draw and share insights with stakeholders
  • Communication Skills - Fluent in Bahasa and English