About MoEngage

MoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, on-site messages, and SMS. With AI-powered automation and optimization, brands can analyze audience behavior and engage consumers with personalized communication at every touchpoint across their lifecycle.

Fortune 500 brands and Enterprises across 35 countries such as Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee along with internet-first brands such as Flipkart, Ola, OYO, and Bigbasket use MoEngage to orchestrate their cross-channel campaigns and engage efficiently with their customers sending 50 billion messages to 500 million consumers every month!

Our vision is to build the world’s most trusted customer engagement platform for the mobile-first world.

We promise to care about your customers as much as you do. And that justifies our top ratings for service and support in Gartner Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports. We have also been recognized as one of the 25 Highest Rated Private Cloud Computing Companies To Work For in a list released by Battery Ventures, a global investment firm based on the employee feedback on Glassdoor where employees reported the highest levels of satisfaction at work during the first six months of the pandemic.

Responsibilities

• Generate sales-qualified opportunities and pipeline through a mix of outbound and inbound prospecting activities

• Account mapping/sourcing qualified leads that fit our target personas

• Develop new business via telephone and mass communication such as email, research and social media to introduce our company’s product and services and identify appropriate buyers within the target market.

• Analyze and identify how MoEngage can solve our prospects’ engagement and retention challenges.

• Identify key buying influencers within these prospects to determine budget and timeline.

• Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel.

• Work with the marketing team in converting inbound leads for handoff to sales.

• Work with the Sales Development Manager to develop and grow the sales pipeline to consistently meet weekly/monthly/quarterly revenue goals along with other KPIs

• Manage data for new and prospective clients in CRM, ensuring all communications are logged, information is accurate, documents are attached, and sales development dashboards are up to date.

• Share best practice processes across the team and adopt new best practices for success.

Requirements

• 3+ years Experience in the North American market

• A bachelor’s degree

• Previous SDR experience at a SaaS company

• Experience using a CRM (customer relationship management) system, web-conferencing software, sales prospecting and enablement tools

• Ability to work in a fast-paced and ever-changing remote environment

• You’re comfortable collaborating with multiple teams, including sales development, marketing, and sales to help drive results

• Strong listening, conversation, and presentation skills

• Excellent organizational and time management skills