Senior Product Manager - Platform

Bengaluru, Karnataka, India | Product | Part-time

Apply

About MoEngage

MoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, on-site massages, and SMS. With AI-powered automation and optimization, brands can analyze audience behavior and engage consumers with personalized communication at every touchpoint across their lifecycle.

Fortune 500 brands and Enterprises across 35 countries such as Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee along with internet-first brands such as Flipkart, Ola, OYO, Bigbasket, and Sharechat use MoEngage to orchestrate their cross-channel campaigns and engage efficiently with their customers sending 50 billion messages to 500 million consumers every month!

Our vision is to build the world’s most trusted customer engagement platform for the mobile-first world.

We promise to care about your customers as much as you do. And that justifies our top ratings for service and support in Gartner Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports. We have also been recognized as one of the 25 Highest Rated Private Cloud Computing Companies To Work For in a list released by Battery Ventures, a global investment firm based on the employee feedback on Glassdoor where employees reported the highest levels of satisfaction at work during the first six months of the pandemic."

 

Job Description

Can you thrive and excel in a fast-paced ecosystem where innovation, speed and user centric product thinking are the norms? Do you enjoy discovering opportunities others do not even know exist and are geared to champion them? Are you driven by ownership and a chance to make an impact? If so, this opportunity may be for you!

As a Senior Product Manager for MoEngage, you will use data to guide your decisions and develop solutions to pursue some of the most exciting opportunities. You will develop a hypothesis, conduct user research, and experiments to inform your product design and strategies. You will establish your product viewpoints and share them with senior leaders, partners, and customers. You will be reporting to the VP of Product. 

 

 Charter you would be responsible for 

Lead charter and build internal/external facing products/features related but not limited to

  • User Managment, 
  • User Onboarding, 
  • Subscription management & Pricing, and
  • Product Led Growth

 

Role and responsibilities

  • Synthesize and drive product strategy from interactions with customers, business stakeholders, legal and policy teams, competitive insights and market trends; build and manage an actionable product roadmap
  • Define future concepts and build product roadmaps; Create business cases outlining projected impact for each initiative to be prioritized on the roadmap. Manage the entire product line’s life cycle from strategic planning to Go-to-market activities. Provide initiative rollout status & monitor impact of each initiative launched
  • Collaborate with engineering, sales, product, customer success and support, and design teams to ensure alignment on roadmap and prioritization, and product delivery, sales and adoption
  • Balance trade-offs between time and scope while meeting user needs and business goals. Write detailed product requirements and end to end use cases with effective user stories to be used by engineering & design teams. Refine product backlog. 
  • Mentoring team members for success in the PM role, reviewing their work, and evaluating employee performance