Senior Project Manager

Bengaluru, Karnataka, India | Customer Success Team | Full-time | Partially remote

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Job Summary:

The Project Manager is responsible for delivering consulting projects to SMB/ Growth clients in INDIA & META. He/ She will be owing client engagements and running these projects parallel till closure. The Project Manager is also responsible for creating project plans, executing those, and delivering on time with high quality, value, and with customer delight. This is a highly visible and complex role since the candidate will be the point of contact and work with executives and users across the entire client organization. The successful candidate must be a strong leader, extremely well organized, detail-oriented, quality- minded and possess excellent written and verbal communication skills. He/ she will not only use the existing methodologies/ templates for effective project execution and people management but also have the opportunity to think of and bring improvements to the existing processes and templates.

Responsibilities:

 

  1. Handle a portfolio of projects and clients in parallel from Growth companies for INDIA and META
  2. Develop a standard implementation framework with an eye on bringing faster value to clients by optimizing our booking to go-live cycle
  3. Establish and maintain strong relationships with product delivery, the sales team, client and account managers.
  4. Plan for a quarter ahead and develop an execution plan for projects and people in the team. Need to be ahead of both client and internal resources in planning and execution.
  5. Make sure that the projects are achieving promised business value/RoI and figure out ways to achieve it if there is a gap.
  6. Build Rapport with clients and manage those effectively, a high end consulting touch would be required
  7. Manage escalations, variations, and complexities in projects effectively. Able to effectively use the established frameworks in project execution, client handling, resource utilization, resource mentoring etc.
  8. Able to effectively use the established frameworks in project execution, client handling, resource utilization, resource mentoring etc.
Requirements:
  • Bachelor or Master’s Degree (preferably from a top reputed university)
  • Overall 8-14 years of Consulting / Professional services experience
  • Minimum 2 years of experience as Project manager or equivalent role demonstrating management and leadership experience, preferably in a fast-paced consulting / professional services set-up
  • Experience in leading and mentoring people as part of the project life cycle.
  • Strong organizational skills and detail-oriented
  • Strong Communication and presentation skills