Strategic Account Sales Director

Bengaluru, Karnataka, India | Sales | Full-time

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About MoEngage

MoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, on-site messages, and SMS. With AI-powered automation and optimization, brands can analyze audience behavior and engage consumers with personalized communication at every touchpoint across their lifecycle.

Fortune 500 brands and Enterprises across 35 countries such as Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee along with internet-first brands such as Flipkart, Ola, OYO, Bigbasket, and Tokopedia use MoEngage to orchestrate their cross-channel campaigns and engage efficiently with their customers sending 50 billion messages to 500 million consumers every month!

Our vision is to build the world’s most trusted customer engagement platform for the mobile-first world.

We promise to care about your customers as much as you do. And that justifies our top ratings for service and support in Gartner Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports. We have also been recognized as one of the 25 Highest Rated Private Cloud Computing Companies To Work For in a list released by Battery Ventures, a global investment firm based on the employee feedback on Glassdoor where employees reported the highest levels of satisfaction at work during the first six months of the pandemic.

As part of the Sales  team at MoEngage, here are some things you can expect:

  • Be the face of the company and drive relationship with C level executives in some of the biggest and hottest startups of India  
  • Get 100% ownership of the accounts assigned to you and full autonomy to drive them home, no micro-management
  • Work with a lean team of go-getters in a fast-paced environment which will accelerate your learning and growth 
  • Work with clients across domains and PAN India and not be bound by specific geography or verticals
  • Interact with teams from different domain, including engineering, product, commercials and get hands-on experience of dealing with team members from different domains 

About the Role: 

As strategic Accounts sales director you will be managing sales, account growth and client success objectives at some of our most strategic accounts  across various verticals like Consumer Internet, Retail, CPG, Media & Entertainment  and Travel & Hospitality. 

  • Development and execution of strategic account management plans for assigned accounts.
  • Create a network of influencers in the industry who can help create a network effect and increase our outreach/presence 
  • Competition mapping and understanding the key differences between us vs our competitors 
  • Stay on top of emerging trends in technology and new business opportunities
  • Be the eyes and ears of the company and share regular product feedback of clients/ prospects with product team 

 

Responsibilities:

  • Overall responsibility for managing new business development, hitting and exceeding sales targets.
  • Handle End to End sales cycle from Product demo,Technical Evaluation, Multi-threading, Establishing value to multiple stakeholders, Relationship Building, Negotiating, to putting a paycheck on the table 
  • Work closely with Inside sales and Marketing to generate leads, nurture them and convert them into opportunities.
  • Develop and maintain CxO relationships across new prospects and partners in the region
  • Evangelize key trends in the  marketing ecosystem and identify emerging trends in the region to shape the future of MoEngage product
  • Participate and represent MoEngage at various external events, forums to build the status of a trusted advisor on all things Customer Engagement
  • Establish account relationships with key decision makers for our customers in the region to build customer loyalty and capitalise on expansion opportunities in the account

 

Skills:

  • 10+ years of closing experience in sales with minimum 5 years of experience in SaaS domain for the Indian region, preferably Digital Marketing or Similar solutions like cloud marketing, lead generation, UX / UI technology sales  
  • Great SaaS ecosystem awareness and have closed $100K+ deals solo in a B2B SaaS "fast-paced" setting
  • Must have a strong network of clients/ connections in the traditional industries
  • Must have pitched to C level executives in marketing/product or technology domain of traditional companies
  • Experience conducting product demonstrations with the ability to build relevant, strategic messaging
  • Must have strong verbal skills with consultative professional business acumen
  • Must be detail-oriented, organised & self-motivated
  • Strong collaboration and relationship-building skills
  • Proven record of achieving sales quota throughout
  • Strong Entrepreneurial spirit - Madly in pursuit of customer success/delight

 

Why Join Us!

At MoEngage, we are passionate about our team and technology - see below to know more about us.

Life@MoEngage

Tech@MoEngage

Scale @MoEngage

We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.